Customer care
All you need to know
You can reach us by phone and WhatsApp +49(0)15167850621
Our advisors are available Monday to Friday from 9 AM to 18 PM (CET).
We will respond to every email within 24 business hours, Monday through Friday.
Contact us
We will respond to every email within 24 business hours, Monday through Friday. Please feel out this contact from.
Delivery & Returns
Anything we want to let you know about shipping and returns.
FAQ’s
Find the answer(s) you need here.
Sell Your Bag
Receive a personal offer within 24 business hours. Please fill out this form.
Make a Request
We do our best to find bags for our customers on request. However, this might take up to 6 months.
You can create only 3 requests
Please delete one of the old requests to have a possibility to make a new one
Thank you for your enquiry!
Please check your email for further instructions.
